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1)
A worker is facing an ethical dilemma involving differences between her personal values and the expectations of her team. What type of conflict is she experiencing?
- Interrole
- Intersender role
- Intrasender role
- Person-role
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2)
Your laboratory employs people from many different backgrounds and cultures. Which teamwork skill would be most relevant for increasing team cohesiveness?
- Accept criticism
- Be dependable
- Be tolerant
- Compromise
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3)
The tendency of teams to lose their critical evaluative capabilities during decision-making is a phenomenon called:
- decision congruence
- group consensus
- groupthink
- the slippage effect
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4)
If you heard from an employee of a laboratory that "it's a tradition here for us to stand up and defend the laboratory when someone criticizes it," you could assume that the laboratory employees have strong _______________________ norms.
- ethical and social responsibility
- improvement and change
- organizational and personal pride
- support and helpfulness
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5)
What can be predicted when a team is highly cohesive?
- High member satisfaction
- High-performance results
- Positive performance norms
- Status congruity
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6)
When two groups are in competition with one another, ____________ may be expected within each group.
- less reliance on the leader
- more conflict
- more in-group loyalty
- poor task focus
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7)
Which of these is essential for a true team?
- Collective accountability
- Homogeneous membership
- Isolation from outsiders
- Large size
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8)
What term means everyone in a group agreeing to a solution, even if it's not their ideal choice?
- Authority
- Consensus
- Majority-vote
- Railroading
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