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AMT CMLA Practice Questions

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About the AMT CMLA exam

The AMT CMLA (Certified Medical Laboratory Assistant) certification exam is set by the American Medical Technologists (AMT). Passing the exam proves to employers that you can work in a laboratory as a medical laboratory assistant.

The exam contains 200 questions. All questions are multiple-choice.

About these practice questions

These practice questions will help prepare you for the AMT CMLA exam.

This page contains 300 practice questions divided into the four sections of the exam: 1. Laboratory Safety and Quality, 2. Pre-examination (Preanalytical) Considerations, 3. Examination (Analytical) Considerations, and 4. Patient Test Management, Communications, and Foundations.

All questions have been carefully designed to mimic the questions on the real exam, to help you prepare and get a passing grade.

Sections

  1. Laboratory Safety and Quality
  2. Pre-examination (Preanalytical) Considerations
  3. Examination (Analytical) Considerations
  4. Patient Test Management, Communications, and Foundations

Section 1: Laboratory Safety and Quality

1.1) For data distributed normally, how many values are within one standard deviation from the mean?
  1. 50%
  2. 68%
  3. 83%
  4. 95%
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1.2) For data distributed normally, how many values are within three standard deviations from the mean?
  1. 68%
  2. 83%
  3. 95%
  4. 99.7%
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1.3) For data distributed normally, how many values are within two standard deviations from the mean?
  1. 50%
  2. 68%
  3. 83%
  4. 95%
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1.4) What does the standard deviation tell you?
  1. How many errors are in the data set
  2. How spread out the data is
  3. The average value in the data set
  4. The number the data tends to cluster around
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1.5) What is the final step in calculating the standard deviation?
  1. Calculate the mean
  2. Calculate the mean of the squared differences
  3. Find the square root of the variance
  4. For each number, subtract the mean and square the result
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1.6) Which formula calculates the coefficient of variation?
  1. Mean / standard deviation
  2. Standard deviation / mean
  3. Standard deviation / variance
  4. Variance / mean
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1.7) Which statistic is a measure of the amount of variation or dispersion of a set of values?
  1. Mean
  2. Median
  3. Mode
  4. Standard deviation
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1.8) If you add up all the values in a set and then divide the total by the number of values, you get the:
  1. coefficient of variation
  2. mean
  3. median
  4. mode
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1.9) "Insidious" hazards are hazards that:
  1. are easily overlooked
  2. happen quickly
  3. involve chemicals
  4. involve fumes
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1.10) A skin cut is an example of which link in the chain of infection?
  1. Mode of transmission
  2. Portal of entry
  3. Reservoir
  4. Susceptible host
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1.11) In which of these situations should a lab technician remove their gloves?
  1. Before carrying specimens through a designated clean area
  2. Before loading the autoclave
  3. Before using a restroom
  4. For cleaning a chemical spill
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1.12) What should be your first action if a patient's body fluid splashes into your eyes?
  1. Call 911
  2. Determine whether the patient has an infectious disease
  3. Flush the eyes with water
  4. Make an entry in the accident log book
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1.13) What is the single most important method of preventing infection?
  1. Proper handwashing
  2. Sneezing into your arm
  3. Thorough cleaning of equipment
  4. Wearing a lab coat
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1.14) Universal precautions apply to which type of hazard?
  1. Bloodborne pathogens
  2. Dangerous chemicals
  3. Environmental hazards
  4. Radiation
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1.15) Universal precautions are based on what assumption?
  1. All laboratory chemicals may be carcinogenic
  2. All specimens are potentially infectious
  3. Equipment is not sterile
  4. Handwashing is the best way to prevent the spread of infection
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1.16) The responsibility for identifying employees at risk of exposure to blood or OPIM lies with the:
  1. employer
  2. government
  3. patient
  4. union
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1.17) What is post-exposure prophylaxis?
  1. An auto-immune disease
  2. The inability to breathe after exposure to an allergen
  3. The protocol for cleaning a laboratory after the release of a dangerous pathogen
  4. Treatment after exposure to a pathogen to prevent infection from occurring
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1.18) Which of these is an OPIM (other potentially infectious material)?
  1. Saliva
  2. Semen
  3. Urine
  4. Vomit
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1.19) What does this pictogram mean?
  1. Flammable
  2. Oxidizing
  3. Self-heating
  4. Self-reactive
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1.20) What does this pictogram mean?
  1. Biohazard
  2. Carcinogenic
  3. Corrosive
  4. Toxic
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1.21) Bottles of organic peroxides require which two pictograms?
  1. Flame and exploding bomb
  2. Flame and flame over a circle
  3. Health hazard and exclamation mark
  4. Health hazard and gas cylinder
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1.22) Gases under pressure have a pictogram of:
  1. a flame
  2. a flame over a circle
  3. a gas cylinder
  4. an exploding test tube
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1.23) How many sections are in a standard GHS safety data sheet?
  1. 8
  2. 10
  3. 12
  4. 16
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1.24) External quality assessment schemes are also known as:
  1. compliance
  2. proficiency testing
  3. quality assurance
  4. quality management systems
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1.25) ___________ structures emphasize the lateral relationships in an organization and allow the organization to use resources for customer satisfaction. These structure focus on the system driving the structure and the customer defining the performance.
  1. Matrix
  2. Network
  3. Process-based
  4. Self-contained unit
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1.26) Which leadership model was proposed by Douglas McGregor in 1960 and suggests that managers operate from two sets of expectations about employees' attitudes and abilities that ultimately influence their work performance?
  1. Matear's model
  2. The Blake-Mouton model
  3. The Lorenzi-Riley model
  4. Theory X-Theory Y model
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1.27) Specific statements of anticipated results that further define the organization's objectives are:
  1. goals
  2. key issues
  3. tactics
  4. the mission
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1.28) What are the four steps of the Shewhart Cycle?
  1. Analyze, create, inspect, create again
  2. Initiate, plan, execute, close
  3. Plan, do, check, act
  4. Specify, produce, inspect, change
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1.29) ____________ develops creative solutions by focusing on the problem, coming up with many unbounded solutions, and then pushing the ideas as far as possible.
  1. Benchmarking
  2. Brainstorming
  3. PMI (plus/minus/interesting)
  4. Pareto charts
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1.30) Which problem-solving methodology consists of the phases Define, Measure, Analyze, Improve, and Control?
  1. Lean
  2. Pareto charts
  3. Shewhart cycle
  4. Six Sigma
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1.31) The purpose of a ____________________ is to document the characteristics of the job and the requirements of the candidate.
  1. competency evaluation
  2. job analysis
  3. job description
  4. performance evaluation
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1.32) Which of these situations would cause random errors?
  1. A lab assistant who reads the volume of liquids in flasks at a different angle every time
  2. A plastic tape measure that has become slightly stretched over the years
  3. A scale that has been incorrectly calibrated and always gives a value 10 g lighter than the real weight
  4. A thermometer that always reads 2 degrees too high
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1.33) Random errors mainly affect:
  1. accuracy
  2. external validity
  3. internal validity
  4. precision
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1.34) Precise values:
  1. are caused by random errors
  2. are close to the true value
  3. are the same as the true value
  4. fall within a narrow range
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1.35) Which term means the extent to which measurements agree with the true value?
  1. Accuracy
  2. Precision
  3. Reliability
  4. Reproducibility
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1.36) The quality control chart of an instrument shows ten consecutive data points on one side of the mean. What should you do?
  1. Accept the run
  2. Reject the run and follow the method's troubleshooting procedures
  3. Repeat the control sera on the next run
  4. Report the results with a disclaimer that they may be erroneous
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1.37) Which of these is NOT a quality system essential (QSE)?
  1. Customer Focus
  2. Nonconforming Event Management
  3. Process Management
  4. Profit maximization
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1.38) What is the least effective type of hazard control in OSHA's hierarchy of controls?
  1. Administrative controls
  2. Engineering controls
  3. Personal protective equipment
  4. Substitution
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1.39) If a worker suffers an accident at work and has to be hospitalized, how soon must the employer notify OSHA?
  1. Immediately
  2. Within 12 hours
  3. Within 24 hours
  4. Within 8 hours
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1.40) In OSHA, a(n) __________ person is defined as "one who is capable of identifying existing and predictable hazards in the surroundings or working conditions which are unsanitary, hazardous, or dangerous to employees, and who has the authorization to take prompt corrective measures to eliminate them."
  1. authorized
  2. capable
  3. competent
  4. qualified
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1.41) In OSHA's hierarchy of controls, what is the most effective type of hazard control?
  1. Administrative controls
  2. Elimination
  3. Engineering controls
  4. Substitution
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1.42) Under the Occupational Safety and Health Act, employers have a responsibility to provide:
  1. a safe workplace
  2. extra training for disabled workers
  3. health insurance
  4. work breaks
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1.43) Which GHS pictogram is optional?
  1. Environment
  2. Exclamation mark
  3. Flame over circle
  4. Gas cylinder
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1.44) What federal agency monitors the Occupational Safety and Health Act?
  1. Environmental Protection Agency (EPA)
  2. Food and Drug Administration (FDA)
  3. Occupational Safety and Health Administration (OSHA)
  4. United States Public Health Service (USPHS)
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1.45) Which act gives workers the right to know about hazards in the workplace?
  1. Health Care Consent Act
  2. Occupational Safety and Health Act
  3. Privacy Act
  4. SAFETY Act
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1.46) What worldwide system gives recommendations on how to label hazardous chemicals?
  1. GHS
  2. HCS
  3. HPR
  4. HazCom
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1.47) The Globally Harmonized System of Classification and Labeling of Chemicals has two signal words for hazardous chemicals: "Danger" and:
  1. Attention
  2. Caution
  3. Notice
  4. Warning
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1.48) What are the three GHS hazard classes?
  1. Biological, chemical, and radiation
  2. Health, physical, and environmental
  3. Physical, psychosocial, and psychological
  4. Slips, trips, and falls
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1.49) According to the GHS Hazard Classification, which of these is a type of physical hazard?
  1. Carcinogenicity
  2. Eye effects
  3. Flammable gases
  4. Skin irritation
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1.50) Which level of Bloom's taxonomy is the ability to break learned material into its parts to understand its organizational structure better?
  1. Analysis
  2. Application
  3. Comprehension
  4. Synthesis
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Section 2: Pre-examination (Preanalytical) Considerations

2.1) Which specimen request has the highest priority?
  1. Fasting
  2. Post-op
  3. Stat
  4. Urgent
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2.2) Which of these status designations has the same priority as Stat?
  1. Med Emerg
  2. Postop
  3. Preop
  4. Timed
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2.3) A patient is extremely anxious about having her blood drawn. She tells you that she is afraid of needles. You do not have much experience drawing blood. What should you do?
  1. Ask an experienced phlebotomist to perform the draw for you
  2. Explain to her that you will use a small needle that barely hurts
  3. Tell her that it's not a big deal and that she shouldn't be afraid
  4. Use an ice pack to numb the site before drawing the specimen
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2.4) A young woman comes to get her blood drawn. She looks nervous. She says this is her first venipuncture. You should:
  1. carefully explain the procedure to her
  2. give her a stick to bite down on
  3. ignore her nervousness
  4. tell her she is too old to be scared
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2.5) Which of these actions can help a phlebotomist find a difficult vein?
  1. Ask the patient to hold their arm up in the air
  2. Ask the patient to make a fist
  3. Cool the area with an ice pack
  4. Tell the patient to drink nothing and come back in a few hours
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2.6) A patient has an IV in his left wrist and a cast on his right arm. Which site should be used to obtain a blood sample?
  1. A vein in the left hand
  2. An earlobe
  3. The left median cubital vein
  4. The right median cubital vein
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2.7) For venipuncture, tourniquets should be:
  1. applied very tightly to the arm
  2. left on the arm for at least three minutes
  3. tight enough to slow arterial flow
  4. tight enough to slow venous flow
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2.8) In venipuncture, why must you wait for the alcohol on the puncture site to dry before inserting the needle into the vein?
  1. To ensure all pathogens are killed
  2. To ensure the needle doesn't slip
  3. To prevent alcohol from entering the patient's bloodstream
  4. To prevent hemolysis of the specimen
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2.9) What is the purpose of a tourniquet in venipuncture?
  1. To decrease the oxygen level
  2. To make the veins more prominent
  3. To monitor blood pressure
  4. To prevent hematoma
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2.10) Which statement is true about performing a venipuncture?
  1. Disinfect the entry site with a 70% alcohol swab
  2. Ensure the bevel of the needle is pointing down when the needle enters the vein
  3. Enter the vein at a 50-degree angle
  4. Remove the needle first, then the tourniquet
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2.11) What should you do if a patient faints during a venipuncture?
  1. Continue the procedure until all blood is collected
  2. Leave the needle in the vein and call the physician
  3. Remove the needle and attend to the patient
  4. Yell loudly at the patient to keep him conscious
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2.12) During phlebotomy, in which direction should the bevel be facing when the needle enters the arm?
  1. Downwards
  2. To the left
  3. To the right
  4. Upwards
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2.13) Which of these is a sign of a needle puncturing an artery during venipuncture?
  1. Blood spurting into the tube
  2. Breathing difficulties
  3. Dark blue blood
  4. Intense pain
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2.14) A phlebotomist is performing a venipuncture. The needle is in place but no blood is entering the tube. What is the first thing the phlebotomist should do?
  1. Change to pediatric tubes
  2. Discontinue the draw and cancel the requisition
  3. Switch to a winged blood collection set
  4. Try adjusting the needle slightly
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2.15) A phlebotomist has to collect a lavender top tube, green top tube, and light blue top tube from a patient. In which order should the phlebotomist fill the tubes?
  1. Green, lavender, light blue
  2. Green, light blue, lavender
  3. Lavender, green, light blue
  4. Light blue, green, lavender
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2.16) For which test are Westergren tubes used?
  1. Erythrocyte sedimentation rate
  2. Hematocrit
  3. Microhematocrit
  4. Reticulocyte count
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2.17) Which tube would be drawn for an antinuclear antibody test (ANA)?
  1. Gray
  2. Green
  3. Red
  4. SST
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2.18) What are cross-match tubes used for?
  1. Blood compatibility testing
  2. Coagulation studies
  3. Glucose tests
  4. Trace element studies
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2.19) EDTA prevents clotting by binding to:
  1. anti-hemophilia factor
  2. calcium ions
  3. fibrinogen
  4. prothrombin
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2.20) Green top vacutainers contain which anticoagulant?
  1. Citrate
  2. EDTA
  3. Fluoride
  4. Heparin
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2.21) Which vacutainer tube is used for hemoglobin testing?
  1. Gray
  2. Green
  3. Lavender
  4. Red
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2.22) Which anticoagulant is in gray top vacutainers?
  1. Heparin
  2. Potassium oxalate
  3. SPS
  4. Sodium polyanethole sulfonate
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2.23) Which color vacutainer tube is called the erythrocyte sedimentation rate tube?
  1. Black
  2. Green
  3. Red
  4. Yellow
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2.24) Some royal blue top tubes contain _____________ as an anticoagulant.
  1. EDTA
  2. lithium heparin
  3. sodium citrate
  4. sodium heparin
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2.25) What vacutainer tube is used for coagulation studies?
  1. Black
  2. Gray
  3. Green
  4. Light blue
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2.26) What color tube is used for stat chemistry tests?
  1. Green
  2. Light blue
  3. Red
  4. Yellow
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2.27) Black top vacutainer tubes contain which anticoagulant?
  1. EDTA
  2. Sodium citrate
  3. Sodium fluoride
  4. Sodium heparin
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2.28) What additive prevents glycolysis in blood samples?
  1. EDTA
  2. Heparin
  3. Potassium oxalate
  4. Sodium fluoride
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2.29) What color is the EDTA vacutainer tube?
  1. Gray
  2. Lavender
  3. Light blue
  4. Light green
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2.30) What color is the top of a plasma separator tube?
  1. Green
  2. Lavender
  3. Light blue
  4. Yellow
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2.31) What is the main purpose of tiger top tubes?
  1. Preventing clots
  2. Preventing glycolysis
  3. Separating plasma from blood cells
  4. Separating serum from blood cells
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2.32) Venipuncture needles are color-coded according to their:
  1. expiration date
  2. gauge
  3. length
  4. manufacturer
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2.33) Which tool is needed to collect blood by syringe?
  1. Multisample needle
  2. Transfer device
  3. Tube holder
  4. Winged infusion set
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2.34) A winged infusion set is also called a ____________ needle.
  1. Milliner's
  2. butterfly
  3. straight
  4. universal
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2.35) When should you label a blood collection tube?
  1. As soon as you receive the test order
  2. Just before the patient arrives
  3. Before you collect the specimen
  4. After you collect the specimen
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2.36) When whole blood is centrifuged in a gray top tube, what does it separate into?
  1. Plasma, buffy coat and red blood cells
  2. Plasma, clot, and red blood cells
  3. Serum, buffy coat and red blood cells
  4. Serum, clot, and red blood cells
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2.37) What is a buffy coat made of?
  1. Granulocytes and fibrin
  2. Red blood cells and granulocytes
  3. Reticulocytes and granulocytes
  4. White blood cells and platelets
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2.38) A lab technician is performing a microhematocrit. She collects a blood sample in a microhematocrit tube and inverts the tube carefully to mix the blood with the heparin. What must she do next before putting the tube in the centrifuge?
  1. Add controlled volumes of saline to the tube
  2. Add washed sensitized cells to the tube
  3. Remove gloves and wash hands
  4. Seal one end of the tube with clay
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2.39) When preparing a blood smear, which of these could cause the blood smear to be too thin?
  1. A small drop size
  2. Holding the spreader at a high angle
  3. Spreading the blood too slowly
  4. Using transfused blood
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2.40) Which specimen is used for coagulation testing?
  1. Plasma
  2. Serum
  3. Urine
  4. Whole blood
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2.41) Which specimen is needed for the glycosylated hemoglobin test?
  1. Plasma
  2. Serum
  3. Urine
  4. Whole blood
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2.42) The sweat test diagnoses which disease?
  1. Cystic fibrosis
  2. Infection
  3. Muscular dystrophy
  4. Pneumonia
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2.43) Which area is swabbed to obtain a throat culture?
  1. Larynx
  2. Oral mucosa
  3. Pharynx
  4. Trachea
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2.44) The sweat test measures the amount of _________ in sweat.
  1. chloride
  2. copper
  3. lead
  4. phosphatase
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2.45) Which test requires the patient to avoid foods high in serotonin such as avocados, bananas, and pineapple?
  1. 5-H1AA urine test
  2. 72- hour fecal fat test
  3. Lipid profile
  4. Stool culture and sensitivity
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2.46) Which reagent tablet tests for the presence of glucose in urine?
  1. Acetest
  2. Clinitest
  3. Ictotest
  4. TCA
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2.47) Clean-catch urine specimens are necessary when testing urine for:
  1. bacteria
  2. glucose
  3. occult blood
  4. protein
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2.48) A doctor orders a 2-hour PC glucose test. What does PC mean?
  1. After a meal
  2. After an operation
  3. Before a meal
  4. Before an operation
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2.49) Why are finger punctures made at right angles to fingerprint striations?
  1. To facilitate blood sample collection
  2. To prevent excessive bleeding
  3. To prevent scar formation
  4. To reduce pain
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2.50) There are two reasons why phlebotomists should wipe away the first drop of blood when performing a capillary puncture. The first reason is to remove traces of alcohol. What is the second reason?
  1. The first drop of blood contains excess tissue fluid
  2. The first drop of blood is high in clotting factors
  3. To increase blood flow to the area
  4. To remove pathogens
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2.51) Why are capillary puncture sites warmed beforehand?
  1. To delay clotting
  2. To increase blood flow
  3. To minimize contamination
  4. To reduce hemoconcentration
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2.52) Which of these tests would be collected first during a single capillary puncture?
  1. Complete blood count
  2. Electrolytes
  3. Glucose
  4. Phosphorus
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2.53) Why is it important to control the depth of the lancet insertion during heel puncture?
  1. To avoid puncturing a vein
  2. To prevent bacterial contamination
  3. To prevent bone injury
  4. To prevent excessive bleeding
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2.54) A fasting patient has cloudy white serum. What condition does the patient have?
  1. Hemolysis
  2. Hyperbilirubinemia
  3. Hyperthyroidism
  4. Hypertriglyceridemia
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2.55) Which of these specimens needs to be kept at 35–37°C?
  1. Blood culture
  2. Feces
  3. Throat swab
  4. Urine
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2.56) Extra precautions are necessary when labeling specimens for:
  1. C&S
  2. blood typing
  3. factor assays
  4. therapeutic drug monitoring
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2.57) Plasma is obtained by centrifuging:
  1. a red top tube
  2. a tube containing an anticoagulant
  3. an SST tube
  4. clotted blood
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2.58) A buffer is made by mixing a weak acid or weak base with:
  1. a salt solution
  2. a strong acid or strong base
  3. acetic acid
  4. its conjugate
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Section 3: Examination (Analytical) Considerations

3.1) What is normal flora?
  1. A contagious disease passed from physician to patient
  2. A disease that affects the skin
  3. Fungi that will only grow on MacConkey agar
  4. Harmless microorganisms that live on the body
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3.2) _________________ inhabit a body surface or cavity for only a brief period.
  1. Normal flora
  2. Resident flora
  3. Skin flora
  4. Transient flora
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3.3) Which of these is an enzyme?
  1. Glucagon
  2. Glucose
  3. Lipase
  4. Lipid
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3.4) What is the basic structural and functional unit of the human body?
  1. Cell
  2. Organ
  3. System
  4. Tissue
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3.5) The study of how the body functions is called:
  1. anatomy
  2. histology
  3. microbiology
  4. physiology
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3.6) Which element is the basis of organic chemistry?
  1. Carbon
  2. Hydrogen
  3. Nitrogen
  4. Oxygen
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3.7) Which of these is a type of connective tissue?
  1. Areolar
  2. Cuboidal
  3. Squamous
  4. Transitional
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3.8) Oxygen and nutrients pass from the blood to the tissues via the:
  1. arteries
  2. arterioles
  3. capillaries
  4. lymphatic vessels
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3.9) Which of these tests would most be affected if a patient was taking an anticoagulant medication?
  1. Prothrombin time
  2. Red blood cell count
  3. White blood cell count
  4. Hematocrit
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3.10) Grade 1 tumors grow ________ and have cells that look _________.
  1. quickly, abnormal
  2. quickly, normal
  3. slowly, abnormal
  4. slowly, normal
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3.11) Congenital toxoplasmosis can cause:
  1. a urinary tract infection
  2. congenital heart disease
  3. malformation of the central nervous system
  4. muscular disorders
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3.12) Occipital, sphenoid, frontal, temporal, and ethmoid are all bones of the:
  1. cranium
  2. face
  3. pelvis
  4. spine
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3.13) Which of these is an organ of the endocrine system?
  1. Brain
  2. Pancreas
  3. Spleen
  4. Stomach
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3.14) Which hormone lowers blood glucose levels?
  1. FSH
  2. Glucagon
  3. Insulin
  4. Progesterone
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3.15) Which hormone is also known as epinephrine?
  1. Adrenaline
  2. Cortisol
  3. Testosterone
  4. Vasopressin
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3.16) In the kidneys, substances travel from the glomerulus into the Bowman capsule by which process?
  1. Active transport
  2. Diffusion
  3. Filtration
  4. Osmosis
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3.17) The end products of fat digestion are fatty acids and:
  1. alkaloids
  2. amino acids
  3. glycerol
  4. sebum
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3.18) The digestive tube from the mouth to the anus is called the:
  1. alimentary tract
  2. esophagus
  3. large intestine
  4. small intestine
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3.19) Amylase is an enzyme that breaks down:
  1. fat
  2. protein
  3. starch
  4. sugars
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3.20) Nerve cells are also called:
  1. axons
  2. glial cells
  3. neuroglial cells
  4. neurons
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3.21) The impulse in a neuron moves from the ____________ to the ____________.
  1. Schwann cell, myelin
  2. axon, dendrite
  3. cell body, myelin
  4. dendrite, axon
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3.22) The somatic nervous system has which other name?
  1. Parasympathetic
  2. Peripheral
  3. Sympathetic
  4. Voluntary
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3.23) Which part of the brain regulates muscle tone and coordination?
  1. Cerebellum
  2. Frontal lobes
  3. Hypothalamus
  4. Medulla
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3.24) Which part of a neuron carries impulses away from the neuron?
  1. Axon
  2. Cell body
  3. Dendrite
  4. Myelin sheath
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3.25) Which skin structure helps prevent water loss and inhibits bacterial growth on the surface of the skin?
  1. Arrector pili
  2. Hair follicles
  3. Oil glands
  4. Sweat glands
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3.26) In which organelle does ATP production occur?
  1. Flagellum
  2. Golgi apparatus
  3. Mitochondrion
  4. Nucleus
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3.27) What is the largest cell in the body?
  1. Liver cell
  2. Ovum
  3. Sperm
  4. White blood cell
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3.28) Which organ system detects changes to the body and directs a response?
  1. Circulatory
  2. Endocrine
  3. Nervous
  4. Respiratory
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3.29) Which organ balances sodium and potassium in the body?
  1. Bladder
  2. Kidney
  3. Lungs
  4. Stomach
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3.30) Which enzyme joins fragments of DNA together?
  1. DNase
  2. Hexonuclease
  3. Ligase
  4. Primase
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3.31) DNA polymerase can synthesize:
  1. DNA in the 3' to 5' direction
  2. DNA in the 5' to 3' direction
  3. RNA in the 3' to 5' direction
  4. RNA in the 5' to 3'direction
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3.32) Which term means the total binding strength between an antibody with an antigen?
  1. Affinity
  2. Agility
  3. Apogamy
  4. Avidity
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3.33) What is another name for the innate immune system?
  1. Adaptive
  2. Cellular
  3. Humoral
  4. Nonspecific
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3.34) Which antibody is the most abundant in the body?
  1. IgA
  2. IgD
  3. IgG
  4. IgM
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3.35) Which antibody is the largest?
  1. IgD
  2. IgE
  3. IgG
  4. IgM
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3.36) Which part of a microscope adjusts the light intensity?
  1. Iris diaphragm
  2. Numerical aperture
  3. Ocular lens
  4. Stage clip
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3.37) What does the term 'gross examination of tissue' mean?
  1. Cutting tissue into very thin sections
  2. Examination of dead or decaying tissue
  3. Examination of tissue with a microscope
  4. Examination of tissue with the naked eye
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3.38) What is tissue fixation?
  1. Dehydrating tissue
  2. Heating tissue in an autoclave
  3. Preserving tissue in a life-like manner
  4. Removing calcium ions from tissue
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3.39) In histology, which of these chemicals is used for fixation?
  1. Formalin
  2. Increasing strengths of alcohol
  3. Paraplast
  4. Xylene
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3.40) Smears for cytology must be fixed:
  1. immediately
  2. within 2 hours
  3. within 8 hours
  4. within 16 hours
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3.41) Which of these is a compound fixative?
  1. Acetic acid
  2. Bouin's fluid
  3. Formaldehyde
  4. Picric acid
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3.42) Which of these actions will prevent the formation of acid formaldehyde hematin in formaldehyde solutions?
  1. Adding drops of cytochrome b5 reductase
  2. Keeping the solutions refrigerated
  3. Using buffered formalin
  4. Washing excess fixative overnight with water
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3.43) Specimens should be placed in a fixative that is ______ times greater than the volume of the tissue.
  1. 10–20
  2. 20–30
  3. 30–40
  4. 40–50
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3.44) Which chemical is added to formalin as a buffer?
  1. Half-normal saline
  2. Iodine
  3. Methanol
  4. Sodium phosphate
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3.45) How is a 10% solution of stock formalin made?
  1. 1 part stock formalin with 10 parts water
  2. 1 part stock formalin with 9 parts water
  3. 9 parts stock formalin with 1 part water
  4. 10 parts stock formalin with 1 part water
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3.46) Which of these factors would increase the tissue processing time for a histology specimen?
  1. Dense tissue
  2. Few pieces of tissue in the tissue cassette
  3. Porous tissue
  4. Small specimen size
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3.47) Which of these is a decalcifying agent?
  1. Calcium acetate
  2. Chloroform
  3. EDTA
  4. Ethanol
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3.48) In tissue processing for paraffin sections, which step comes after dehydration?
  1. Clearing
  2. Decalcification
  3. Embedding
  4. Staining
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3.49) What is the most common clearing agent?
  1. Aniline oil
  2. Cedarwood oil
  3. Oil of wintergreen
  4. Xylene
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3.50) What is used to dehydrate tissue samples?
  1. Alcohol solutions
  2. Hot air
  3. Sunlight
  4. Xylene
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3.51) If paraffin is not infiltrated properly, the tissue will:
  1. become soft and crumbly
  2. become too hard to cut properly
  3. liquefy
  4. lose its color
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3.52) Paraffin wax should be used at ___________ its melting point.
  1. 5–10°C below
  2. 2–3°C below
  3. the same temperature as
  4. 2–3°C above
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3.53) Sectioning is the process of:
  1. cutting tissue into thin slices
  2. infiltrating tissue samples with paraffin
  3. preserving biological tissues from decay
  4. removing dehydrating agents from tissues
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3.54) Microtome blades should generally be angled at around:
  1. 5 degrees
  2. 15 degrees
  3. 25 degrees
  4. 35 degrees
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3.55) What is the most common type of microtome in laboratories?
  1. Cryostat
  2. Rotary microtome
  3. Sledge microtome
  4. Ultramicrotome
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3.56) For electron microscopy, sections must be about _______ times thinner than sections for light microscopy.
  1. 2
  2. 20
  3. 200
  4. 2,000
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3.57) Which of these stains is supravital?
  1. New methylene blue
  2. Romanowsky stain
  3. Wright's stain
  4. Ziehl-Neelsen stain
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3.58) In regressive staining, tissue sections are ___________ and then differentiated with dilute acid until the optimal endpoint is reached.
  1. dehydrated
  2. hydrated
  3. overstained
  4. sectioned
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3.59) Before staining, paraffin sections must be:
  1. dewaxed
  2. left underwater for at least an hour
  3. refrigerated
  4. submerged in a chlorine solution
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3.60) In the hematoxylin and eosin (H&E) staining method, the eosin stains:
  1. connective tissue blue
  2. cytoplasms pink
  3. microorganisms blue
  4. nuclei pink
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3.61) Which type of bacteria does the Ziehl-Neelsen stain identify?
  1. Acid-fast
  2. Facultative anaerobic
  3. Gram-negative
  4. Spore-forming
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3.62) What is the counterstain in Gram's technique?
  1. Acetone-alcohol
  2. Crystal violet
  3. Iodine
  4. Safranin
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3.63) Which of these stains is a Romanowsky stain?
  1. Gram
  2. Jefferson
  3. Leishman
  4. Sudan
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3.64) What cell structure turns blue in H&E staining?
  1. Cytoplasm
  2. Golgi apparatus
  3. Nuclei
  4. Reticulum
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3.65) What is the decolorizer in H&E staining?
  1. Acid-alcohol
  2. Eosin
  3. Orange G
  4. Peroxide
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3.66) The Pap stain stains which structure blue, purple, or black?
  1. Cytoplasm
  2. Golgi apparatus
  3. Mitochondria
  4. Nuclei
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3.67) What does the H&E staining method use as a dewaxing agent?
  1. Eosin
  2. Formalin
  3. Hematoxylin
  4. Xylene
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3.68) Which of these dyes is alkaline?
  1. Acid fuchsin
  2. Carbol fuchsin
  3. Eosin
  4. Orange G
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3.69) Which of these dyes is acidic?
  1. Basic fuchsin
  2. Crystal violet
  3. Eosin
  4. Safranin
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3.70) Mucicarmine is used primarily to stain:
  1. elastic fibers
  2. epithelial mucin
  3. fat
  4. nervous tissue
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3.71) Which element does Perls Prussian blue detect?
  1. Iron
  2. Lead
  3. Mercury
  4. Potassium
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3.72) Which stain detects amyloids?
  1. Biebrich scarlet
  2. Congo red
  3. Eosin
  4. Xylidine ponceau
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3.73) Alcian blue stains what part of goblet cells?
  1. DNA
  2. Golgi apparatus
  3. Mucins
  4. RNA
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3.74) Which cytological technique involves passing a urine sample through a biological filter containing pores of a specific diameter?
  1. Centrifugation
  2. Clean-catch
  3. Flow cytometry
  4. Millipore filtration
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3.75) Which of these is needed for a malaria test?
  1. Capillary tube
  2. Clay sealant
  3. Glass slide
  4. Microhematocrit tube
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3.76) Cytological smears are usually fixed with:
  1. 10% alcohol
  2. 2% formalin
  3. 20% formalin
  4. 95% alcohol
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3.77) Helminthology is the study of:
  1. bacteria
  2. parasitic worms
  3. protozoa
  4. spiral microbes
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3.78) Erysipelothrix infections in humans characteristically produce:
  1. abscesses in visceral organs
  2. central nervous system disease
  3. disease in the lower respiratory tract
  4. raised lesions on the skin
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3.79) In a patient with HIV, which of these samples would have the highest concentration of the virus?
  1. Feces
  2. Serum
  3. Sweat
  4. Urine
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3.80) Hepatitis A:
  1. can be cured with antibiotics
  2. has no vaccine to prevent it
  3. is the most common type of hepatitis
  4. primarily infects the liver
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3.81) Where should agar plates be stored before use?
  1. In a cupboard
  2. In a dry oven
  3. In the freezer
  4. In the fridge
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3.82) Which of these will NOT grow on agar plates?
  1. Bacteria
  2. Mold
  3. Protozoa
  4. Viruses
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3.83) Which agar is most commonly used for antibiotic susceptibility testing?
  1. Chocolate
  2. MacConkey
  3. Mannitol salt
  4. Mueller-Hinton
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3.84) Which culture medium would be most appropriate to isolate Haemophilus influenza?
  1. Blood
  2. Chocolate
  3. MacConkey
  4. Nutrient
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3.85) What color are gram-positive organisms after a Gram stain?
  1. Orange
  2. Purple
  3. Red
  4. Yellow
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3.86) What is the term for a rod-shaped microorganism that appears red after Gram staining?
  1. Gram-negative bacillus
  2. Gram-negative cocci
  3. Gram-positive bacillus
  4. Gram-positive cocci
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3.87) Identify the false statement about plating bacteria.
  1. The Petri lid is placed upright on the bench to prevent contamination
  2. The loop is sterilized before inoculation
  3. The media is brought to room temperature before use
  4. The media selected depends on the type of specimen
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3.88) Agar plates are placed upside down in the incubator to prevent:
  1. contamination from other agar plates
  2. moisture from accumulating on the agar surface
  3. pathogens from overgrowing
  4. the medium from drying out
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3.89) Which of these bacteria is a gram-negative, aerobic, oxidase-positive, motile rod?
  1. E. coli
  2. Proteus
  3. Pseudomonas
  4. Salmonella
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3.90) Which virus is the most common cause of congenital infections?
  1. Cytomegalovirus
  2. Measles
  3. Rubella
  4. Smallpox
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3.91) Which species of bacteria causes tuberculosis?
  1. Corynebacterium
  2. Lactobacillus
  3. Mycobacterium
  4. Streptococcus
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3.92) What does the blood differential test measure?
  1. The number of all cells
  2. The number of red blood cells
  3. The percentage of each type of white blood cell
  4. The volume percentage of red blood cells
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3.93) Why is it important to mix a blood sample before performing a cell count?
  1. To ensure all blood components are evenly distributed
  2. To oxygenate the sample
  3. To prevent clots
  4. To prevent platelets from clumping together
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3.94) The Coulter principle is based on the detection of:
  1. changes in cell electrical currents
  2. color absorption changes
  3. diffusion
  4. high-frequency sound waves
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3.95) Which test measures the oxygen-carrying capacity of red blood cells?
  1. CBC
  2. ESR
  3. Hct
  4. Hgb
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3.96) What is the department for a partial thromboplastin time (PTT) test?
  1. Chemistry
  2. Coagulation
  3. Hematology
  4. Microbiology
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3.97) Which of these enzymes is assayed in acute myocardial infarction?
  1. Acetylcholinesterase
  2. Creatine kinase
  3. DNA polymerase
  4. Trypsin
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3.98) Which of these diseases causes a low erythrocyte sedimentation rate?
  1. Bone marrow disease
  2. Carcinoma
  3. Leukemia
  4. Polycythemia
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3.99) What does the international normalized ratio (INR) measure?
  1. How long blood takes to form a clot
  2. How long erythrocytes take to separate from plasma
  3. The average blood glucose level over the past 3 months
  4. The ratio of oxygen to carbon dioxide in the blood
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3.100) What is the preferred source of DNA for DNA testing?
  1. Plasma proteins
  2. Platelets
  3. Red blood cells
  4. White blood cells
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3.101) Which routine hematology test includes hemoglobin, hematocrit, red blood count, and white blood count determinations?
  1. CBC
  2. CDC
  3. CPK
  4. CRP
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3.102) What does an antiglycolytic agent do?
  1. Enhance coagulation
  2. Inhibit thrombin formation
  3. Prevent a specimen from clotting
  4. Prevent the breakdown of glucose
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3.103) The hematocrit test is also known as the:
  1. erythrocyte sedimentation rate
  2. hemoglobin test
  3. packed-cell volume test
  4. red blood cell count
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3.104) When setting up erythrocyte sedimentation rates, take care to ensure:
  1. a fasting specimen is used
  2. the ESR tubes are vertical
  3. the sample is completely thawed
  4. the water bath is exactly 37°C
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3.105) A saline solution that contains a higher concentration of salt than a red blood cell is:
  1. hydrostatic
  2. hypertonic
  3. hypotonic
  4. isotonic
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3.106) What unit are hemoglobin values expressed in?
  1. %
  2. g/dL
  3. mm/hour
  4. mol/L
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3.107) Bromocresol purple and bromocresol green are dyes used to measure the levels of:
  1. Bence Jones protein
  2. albumin
  3. globulins
  4. immunoproteins
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3.108) The prothrombin time test is often used for patients taking which medication?
  1. Atorvastatin
  2. Metformin
  3. Sertraline
  4. Warfarin
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3.109) What does the prothrombin time test evaluate?
  1. Blood clotting
  2. Blood glucose levels
  3. Kidney function
  4. Liver function
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3.110) The partial thromboplastin time (PTT) test requires what type of blood sample?
  1. Coagulated
  2. Decalcified
  3. Defibrinated
  4. Frozen
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3.111) In healthy individuals, the hematocrit is roughly equal to three times the:
  1. hemoglobin
  2. mean corpuscular volume
  3. red blood cell count
  4. white blood cell count
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3.112) Which genes code the MNS antigens?
  1. Cysteine-rich protein 1 and cysteine-rich protein 2
  2. Glycophorin A and glycophorin B
  3. Lamin A/C and lamin B1
  4. VASH1 and VASH2
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3.113) A B− patient requires a blood transfusion but no B− blood is available. From which of these donors could the patient safely receive blood?
  1. A+
  2. AB+
  3. B+
  4. O−
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3.114) Which blood type is the universal recipient?
  1. A+
  2. AB+
  3. B+
  4. O+
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3.115) A person with type A blood has what on their red blood cells?
  1. A antigens
  2. B antigens
  3. Anti-A antibodies
  4. Anti-B antibodies
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3.116) Which blood type is the universal donor?
  1. AB–
  2. A–
  3. B+
  4. O–
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3.117) Which vein is located on the thumb side of the arm?
  1. Cephalic
  2. External iliac
  3. Femoral
  4. Posterior tibial
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3.118) A UTI urine dipstick tests for:
  1. nitrates and alanine transaminase
  2. nitrites and leukocyte esterase
  3. phosphates and bilirubin
  4. sugars and hemoglobin A1C
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3.119) Which test can rule out a false positive result for bilirubin on a urine strip?
  1. Acetest
  2. Clinitest
  3. Ictotest
  4. Sulfosalicylic acid (SSA)
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3.120) Urine that smells like ammonia may be a sign the patient has:
  1. a Proteus infection
  2. a yeast infection
  3. diabetes
  4. hepatitis
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3.121) Adults normally produce around how many liters of urine per day?
  1. 1 to 2
  2. 3 to 4
  3. 5 to 6
  4. 7 to 8
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3.122) What is the normal range for the pH of urine?
  1. 0.6–4.0
  2. 2.6–6.0
  3. 4.6–8.0
  4. 6.6–10.0
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3.123) What is this blood cell?
  1. Macrophage
  2. Neutrophil
  3. Platelet
  4. Red blood cell
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3.124) Which cell acts as a plug at the site of bleeding?
  1. Eosinophil
  2. Neutrophil
  3. Platelet
  4. Red blood cell
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3.125) Serum and plasma both contain:
  1. clotting factors
  2. plasma proteins
  3. platelets
  4. red blood cells
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3.126) Around ________ of an adult's body weight is blood.
  1. 2%
  2. 8%
  3. 16%
  4. 22%
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3.127) Formed elements are:
  1. blood plasma
  2. blood serum
  3. the clotting factors in blood
  4. white blood cells, red blood cells and platelets
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3.128) Hemoglobin A consists of:
  1. five alpha chains
  2. one alpha chain, one beta chain, and one delta chain
  3. three delta chains
  4. two alpha chains and two beta chains
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3.129) How many oxygen molecules can bind to a hemoglobin molecule?
  1. 2
  2. 3
  3. 4
  4. 5
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3.130) Which blood component is the body's major defense against invading bacteria and viruses?
  1. Plasma
  2. Platelets
  3. Red blood cells
  4. White blood cells
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3.131) What is erythropoiesis?
  1. Decreased tissue demand for oxygen
  2. Hypoxia of cells that produce erythropoietin
  3. The destruction of red blood cells
  4. The process of red blood cells production
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3.132) Bilirubin is a product of the breakdown of which compound?
  1. Albumin
  2. Heme
  3. Urobilin
  4. Urobilinogen
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3.133) Which protein is most iron in the body bound to?
  1. Ferritin
  2. Fibrin
  3. Hemoglobin
  4. Myoglobin
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3.134) Bilirubin is a waste product produced by the breakdown of which cells?
  1. Mast cells
  2. Platelets
  3. Red blood cells
  4. White blood cells
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3.135) What is the lifespan of a red blood cell?
  1. 10–20 days
  2. 20–40 days
  3. 40–80 days
  4. 100–120 days
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3.136) An immature neutrophil is called a:
  1. LE cell
  2. band cell
  3. blast cell
  4. reticulocyte
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3.137) Bacteria are brought into cells by the process of:
  1. cytokinesis
  2. hemolysis
  3. phagocytosis
  4. thrombosis
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3.138) Which white blood cell is the largest?
  1. Basophil
  2. Lymphocyte
  3. Monocyte
  4. Neutrophil
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3.139) What are the two main types of lymphocytes?
  1. B cells and T cells
  2. Cytotoxic cells and helper cells
  3. Granulocytes and agranulocytes
  4. Macrophages and thrombocytes
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3.140) Killer T cells:
  1. attack virus-invaded cells
  2. sensitize the activity of macrophage
  3. suppress the activity of B cells
  4. terminate the normal immune response
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3.141) What type of white blood cells are natural killer cells?
  1. Basophils
  2. Eosinophils
  3. Lymphocytes
  4. Monocytes
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3.142) Which of these cells is a granulocyte?
  1. Dendritic cell
  2. Macrophage
  3. Natural killer cell
  4. Neutrophil
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3.143) What are the five types of leukocytes in normal blood?
  1. lymphocytes, monocytes, neutrophils, basophils, and lymphoblast
  2. lymphocytes, neutrophils, monocytes, eosinophils and basophils
  3. myeloblasts, monocytes, neutrophils, basophils, and lymphoblasts
  4. myeloblasts, neutrophils, monocytes, myeloblasts, and eosinophils
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3.144) Monocytes can develop into which two cells?
  1. B cells and T cells
  2. Macrophages and dendritic cells
  3. Neutrophils and basophils
  4. Neutrophils and eosinophils
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3.145) Platelets are:
  1. also known as erythrocytes
  2. also known as leukocytes
  3. formed from megakaryocytes
  4. nucleated
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3.146) Platelets:
  1. are also known as antithrombins
  2. are enzymes
  3. convert prothrombin to thrombin
  4. form a plug in the hole of damaged blood vessels
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3.147) Skin grafted from which donor has the lowest risk of immunologic rejection?
  1. The patient himself
  2. The patient's father
  3. The patient's fraternal twin brother
  4. The patient's fraternal twin sister
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3.148) Which enzyme would NOT be increased in a patient with acute myocardial infarction?
  1. Acid phosphatase
  2. Aspartate aminotransferase
  3. Creatine kinase
  4. Troponin T
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3.149) Which test monitors the treatment of colorectal cancer?
  1. Blood urea nitrogen test
  2. Carcinoembryonic antigen test
  3. Circulating tumor cells test
  4. Lactate dehydrogenase test
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3.150) What does the PKU test detect?
  1. A genetic defect in metabolism
  2. A sex-linked anemia
  3. A viral disease
  4. Severe kidney disease
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3.151) Estrogen and progesterone receptor testing are used to assess the prognosis and guide the treatment of:
  1. breast cancer
  2. endometriosis
  3. hepatoma
  4. ovarian cancer
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3.152) At what pH are barbital buffers used in the serum protein electrophoresis test?
  1. 5.0
  2. 5.6
  3. 6.5
  4. 8.6
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3.153) Which tests are elevated in acute pancreatitis?
  1. ALP and GGT
  2. AST and LDH
  3. Amylase and lipase
  4. Pepsin and enterokinase
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3.154) The Friedewald equation estimates the level of:
  1. LDL cholesterol
  2. lipoproteins
  3. total cholesterol
  4. triglycerides
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3.155) When is a blood sample drawn for determination of the trough level of a drug?
  1. 2-3 hours after drug administration
  2. 24-48 hours after drug administration
  3. Just after drug administration
  4. Just before drug administration
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3.156) What is the primary screening test for thyroid dysfunction?
  1. Free T3 test
  2. Free T4 test
  3. TSH test
  4. Total T4 test
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3.157) The HCV antibody test screens patients for which disease?
  1. HIV
  2. Hepatitis C
  3. Hypothyroidism
  4. Shingles
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3.158) Vitamin K:
  1. converts prothrombin to thrombin
  2. destroys fibrin which allows a clot to dissolve gradually
  3. is essential for the liver's production of prothrombin
  4. is water soluble
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Section 4: Patient Test Management, Communications, and Foundations

4.1) When drawing blood from a frightened child, you should:
  1. explain the procedure to the child in simple terms
  2. say nothing to the child and just perform the procedure
  3. tell the child that the needle won't hurt
  4. tell the child to be brave
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4.2) What does "primum non nocere" mean?
  1. First, do good
  2. First, do no harm
  3. Follow the patient's requests
  4. The patient always comes first
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4.3) A nurse misidentifies a patient and gives the patient the wrong medication. As a result, the patient is seriously injured. What type of crime has the nurse committed?
  1. Assault
  2. Battery
  3. Misdemeanour
  4. Negligence
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4.4) Patient personal information:
  1. may be discussed during coffee breaks
  2. may be discussed with family members
  3. may be discussed with other patients
  4. must never be discussed outside the hospital
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4.5) A patient asks a lab assistant for test results. What should the lab assistant do?
  1. Agree to call the patient at home
  2. Give the results to the patient
  3. Let the patient check their results on the lab computer
  4. Refer the request to the supervisor
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4.6) A lawyer asks a lab technician for copies of his client's test results. What should the lab technician do?
  1. Allow the lawyer to see the results on the computer
  2. Give the results to the lawyer immediately
  3. Have the lawyer sign a Medical Release Form and then release the results
  4. Tell the lawyer to contact the physician who ordered the tests
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4.7) Which of these helps ensure patient confidentiality?
  1. Discarding old records by throwing them into the trash
  2. Giving out patient information to journalists
  3. Sending confidential material via e-mail
  4. Verifying a patient's identity before giving confidential data
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4.8) What is the term for mechanisms and processes protecting health information from unauthorized access?
  1. Accountability
  2. Confidentiality
  3. Isolation
  4. Security
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4.9) A lab assistant overhears two clinicians talking about a patient. What kind of risk is this?
  1. Accountability
  2. Infection
  3. Privacy
  4. Security
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4.10) The obligation of a person or organization to not disclose health information is known as:
  1. accountability
  2. confidentiality
  3. privacy
  4. security
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4.11) Which of these is an example of non-verbal communication?
  1. Asking a patient to confirm her name
  2. Nodding to show you agree with someone
  3. Saying "No" to a patient
  4. Writing a note to your manager
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4.12) Which of these is a formal way to end an email?
  1. Bye for now
  2. See you soon
  3. Thanks
  4. Yours sincerely
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4.13) The attributes of good judgment, respecting patients' rights, and not harming anyone intentionally are all examples of:
  1. competency statements
  2. ethical standards
  3. morals
  4. rules
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4.14) In which of these circumstances does a person's consent to have their information shared NOT need to be obtained?
  1. A media request
  2. A public health occurrence
  3. A request by family
  4. Facility fundraising
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4.15) Informed consent is based on which ethical principle?
  1. Autonomy
  2. Beneficence
  3. Fidelity
  4. Veracity
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4.16) Under which ethical principle do phlebotomists have a duty to obtain consent from patients before drawing blood?
  1. Autonomy
  2. Beneficence
  3. Justice
  4. Nonmaleficence
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4.17) Informed consent means:
  1. a doctor explains test results to the patient
  2. a patient's medical records are available for healthcare workers to review
  3. the patient agrees to a procedure after being told the consequences associated with it
  4. the patient has the right to see their medical records and test results
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4.18) Which of these is proper phone etiquette?
  1. Introducing yourself upon picking up the phone
  2. Leaving the caller on hold for a long time
  3. Multi-tasking while listening to the caller
  4. Speaking quickly
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4.19) A phlebotomist draws blood for a pregnancy test. After the woman has left the room, a colleague approaches the phlebotomist and asks what test was ordered. He explains he wants to know because he is the woman's ex-boyfriend. The phlebotomist should:
  1. call the police
  2. inform his colleague he has no right to know which test was ordered
  3. lie and tell his colleague the test was a complete blood count
  4. reassure his colleague that he has nothing to worry about
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4.20) You are performing a rapid strep test on an eight-year-old girl. However, when you try to swab the back of her throat, she refuses to open her mouth. She says the swab scares her. What should you do?
  1. Force the swab into her mouth
  2. Scold her for behaving badly
  3. Swab her nose instead
  4. Talk to her about the test
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4.21) What is meant by a chain of custody?
  1. Chains used to restrain a prisoner during a forced medical procedure
  2. The hierarchy of caregivers who have custody of a child
  3. The management hierarchy in a hospital
  4. The process of documenting the handling of evidence
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4.22) With the terminal digit filing system:
  1. misfiles are more common
  2. records are more evenly distributed
  3. records have to be moved around frequently to make space for incoming files
  4. the middle digits are known as the tertiary digits
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4.23) What is the primary digit of 50-63-23 in a terminal digit filing system?
  1. 5
  2. 23
  3. 50
  4. 63
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4.24) In which filing system is the heaviest filing activity concentrated in the area with the most new records?
  1. Alphabetical
  2. Middle digit
  3. Straight numeric
  4. Terminal digit
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4.25) What is the name of a filing system where files are kept in different places?
  1. Centralized
  2. Decentralized
  3. Off-site storage
  4. Serial-unit
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4.26) In which type of filing system are all files kept together in the same place?
  1. Alphanumeric
  2. Centralized
  3. Decentralized
  4. Duplex
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4.27) Which filing system is also known as reverse filing?
  1. Consecutive numeric
  2. Middle digit
  3. Straight
  4. Terminal digit
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4.28) A hospital uses a terminal digit filing system. To find record 12-08-35, which number(s) would you use first?
  1. 08
  2. 35
  3. 12
  4. 5
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4.29) A phlebotomist collects blood from a 14-year-old girl without consent from her parents. The phlebotomist could be charged with:
  1. battery
  2. invasion of privacy
  3. res ipsa loquitur
  4. vicarious liability
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4.30) Which legal doctrine means an employer can be held legally accountable for the negligent acts of an employee?
  1. Non compus mentis
  2. Res ipsa loquitur
  3. Respondeat superior
  4. Subpoena duces tecum
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4.31) Another term for professional negligence is:
  1. malfeasance
  2. malpractice
  3. misfeasance
  4. nonfeasance
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4.32) What is medical negligence?
  1. A situation where an injured patient has no evidence of how the injury occurred
  2. An agreement for a doctor to provide treatment
  3. The failure to provide a patient with a reasonable standard of care
  4. The submission of insurance claims for services never provided
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4.33) Who enforces HIPAA?
  1. The Attorney General
  2. The Department of Health and Human Services
  3. The Surgeon General
  4. The US Senate
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4.34) In HIPAA, PHI stands for __________ health information.
  1. patient
  2. personal
  3. private
  4. protected
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